Shipping policy

Thank you for shopping with us. We work with trusted print and fulfillment partners to produce and ship your order as efficiently as possible.

Order Processing

Orders are typically processed within 1–2 business days. Please note that processing times may be slightly longer during holidays, peak seasons, or high order volume periods.

Shipping Times

Estimated shipping time is usually 2–5 business days after your order has been processed and dispatched. Please keep in mind that shipping times are estimates and are not guaranteed.

Shipping Origin

Global Fulfillment
Although our company is based in Japan, orders are shipped through a global fulfillment network. Therefore, delivery to eligible countries will fall within the estimated timeframe stated above.

Tracking Information

Tracking is available for most orders. Once your order has been shipped, you will receive tracking details if available.

Fulfillment Locations

Orders may be produced and shipped from different locations depending on the destination, product availability, and production capacity of our fulfillment partners.

Delays

While we do our best to ensure timely delivery, delays may occasionally occur due to customs, carrier issues, weather conditions, or seasonal demand. We appreciate your patience and understanding in such cases.

Incorrect Address Information

Please make sure your shipping address is correct at checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete address information provided by the customer.