Legal notice

This website is operated by NoxLo.

For any questions regarding this store, your order, or our policies, please contact us at: help@noxlostore.com.

 

Seller

NoxLo


Representative

Mitsuhiro Kikuchi 菊池 光浩


Address

135-0062, Tōkyō 江東区 東雲1-9-50, プラウドタワーキャナルコート東雲5102, Japan


Phone Number

09047489898


Email Address

help@noxlostore.com


Support Hours

Available daily, including weekends and holidays.
9:00 AM – 6:00 PM (JST / Japan Time)
8:00 PM – 5:00 AM (EST / US Eastern Time)
5:00 PM – 2:00 AM (PST / US Pacific Time)


Product Price

Product Prices

All prices are listed in USD.  
Applicable taxes and shipping fees are calculated at checkout depending on the destination.

Shipping Fees

Shipping fees are calculated at checkout depending on destination and product type.


Additional Fees (Outside Product Price)

There are no additional charges other than shipping fees and appplicable taxes.


Delivery Time

Orders are typically processed within 1-5 business days.

Orders are typically processed within 1-5 business days.

Delivery times may vary depending on destination and fulfillment povider.


Payment Methods and Timing

We accept major credit cards, PayPal.

Payment is charged at the time the order is placed.


Return Period

Customers must contact us within 30 days of  delivery regarding damaged, defective, or incorrect items.


Refund Policy

Refunds or replacements are only provided for damaged, defective, or incorrect items.

We do not accept returns or exchanges for size issues or change of mind.

Return Shipping Policy

Customers may be required to return the item depending on the situation.

Return instructions will be provided by our support team if necessary.